Discover how we ensure excellence and transparency, building the trust of stakeholders through compliance with standards and the continuous improvement of management systems.
At Incauca, we transform lives with energy by producing food products and energy solutions that meet quality and food safety standards, and that build the trust of our clients and consumers. To achieve this, we are committed to:
. Satisfying the appropriate needs and expectations of relevant interested parties.
. Complying with legal, regulatory, and customer requirements.
. Ensuring effective internal and external communication.
. Ensuring the competencies of our employees.
. Promoting a culture of quality and food safety.
Continuously improving the effectiveness of the Management Systems adopted for this purpose”.
(Version July 19, 2024)
At Incauca, as transformers of lives with energy, we reaffirm our commitment to the conservation of natural resources, the prevention, mitigation, and compensation of impacts, and the identification of risks associated with our operations through an innovative and dynamic integral environmental management, with the purpose of achieving harmonious development with the environment and the territory.
To achieve this, we define the following principles:
1. Sustainable management of natural resources, through strategies for ecological conservation and restoration, deforestation prevention, contribution to water security, and sustainable soil management.
2. Climate change mitigation and adaptation, through initiatives that promote a low-carbon operation adaptable to changing climate conditions.
3. Sustainable production and consumption, adopting circular economy practices and optimizing resource flows to reduce our ecological footprint.
4. Compliance with current environmental legislation, as well as other voluntary commitments aligned with national policies and global agendas.
5. Create a participatory environmental culture that promotes shared responsibility, collaborative work, and continuous learning among our employees, communities, suppliers, clients, and other strategic allies.
(V. October 21, 2025)
“INCAUCA SAS is committed to implementing and maintaining the occupational health and safety management system, for the protection of all workers, regardless of their employment relationship, including visitors; to this end, it will establish the following objectives:
. Identify agricultural, manufacturing, and transportation hazards, assess them, and establish their controls.
. Comply with the legal requirements established in the occupational health and safety management system, the strategic road safety plan, and other subscribed commitments.
. Develop activities that promote healthy work lifestyles, strengthening the psychosocial risk program.
. Prevent the occurrence of major accidents through process control and operational discipline of our workers.
. Prevent workplace harassment and foster healthy workplace coexistence.
. Protect all workers from identified hazards, managing them through the hierarchy of controls and promoting the continuous improvement of the occupational health and safety system.
Our policy reflects top management’s commitment, its compliance is mandatory for all interested parties, and it will be updated annually to ensure its fulfillment and relevance, and communicated to all stakeholders, including COPASST.
Management and supervisory personnel are responsible for contributing to the achievement of system objectives and strengthening the occupational health and safety culture in their processes, maintaining safe work environments; all workers are responsible for demonstrating safe behaviors and reporting potential risks.”
(V. February 16, 2026)
INCAUCA, through its control and security management system, guarantees stakeholders the oversight of the supply chain and seeks to prevent illicit actions, corruption, and bribery, based on comprehensive risk management, compliance with current regulations, and its commitment to continuous improvement, in order to:
. Provide a reference framework for the establishment of objectives of the control and security management system.
. Maintain the integrity of processes regarding the prevention of corruption and bribery crimes, money laundering, among others.
. Comply with legal and regulatory requirements.
. Continuously improve the control and security management system.
. Promote security in the use of information technologies.
(V. September 30, 2022)
In our company we are committed to:
* Ensuring a work environment free from any form of discrimination, harassment, child labor or forced labor, promoting gender equity, diversity, and inclusion.
* Guaranteeing that all human management practices comply with current legislation, international conventions, and corporate policies.
* Promoting social dialogue, respect for freedom of association, and the establishment of collective agreements that strengthen stable labor relations and business sustainability.
* Selecting, promoting, and developing people based on competencies, merits, and performance, prioritizing internal promotion and continuous training.
* Managing salaries, benefits, and payroll processes in compliance with legal provisions, under criteria of internal equity, external competitiveness, transparency, and financial sustainability.
* Driving occupational health and safety programs, as well as work–life balance initiatives, that enhance the well-being and overall performance of employees.
* Ensuring efficient, digital, and auditable human management processes that strengthen traceability, control, and alignment with business strategy.
* Incorporating a culture of innovation through the adoption of new technologies, data analytics, and best practices that optimize productivity and employee experience.
(Version 3, December 17, 2025)
At Incauca, we transform lives with energy, and for this reason, we work hand in hand with our employees and their families, with our clients, consumers, suppliers, communities, and shareholders, creating an environment of trust, loyalty, inclusion, respect, and transparency, which allows us to promote economic, social, and environmental development through sustainable practices that encourage the responsible and balanced use of our products.
At Incauca, the Colombians’ sugar mill, we innovate and enhance sugarcane to build a better world, always considering environmental protection and generating shared value to improve people’s quality of life and well-being.
(V. October 16, 2023)
The INCAUCA S.A.S Ethanol Analysis Laboratory provides analysis services for anhydrous fuel ethanol and denatured anhydrous fuel ethanol, through the implementation of a quality management system, under the requirements of the ISO-IEC 17025:2017 standard, based on:
- Good professional practice through competent personnel.
- The commitment to impartiality and confidentiality of personnel in the provision of services.
- The coherent operation of the ethanol analysis laboratory.
- Compliance with legal requirements, client requirements, and those of organizations granting recognition.
- Continuous improvement of the LAE quality management system.
(V. July 15, 2021)
Category
Certification
Scope
Certification Body/Accreditor
Manufacture, refining, and sale of granulated sugars. Manufacture and sale of alcohols and cane molasses.
Manufacture and sale of powdered mixes based on sugar and/or sweeteners and instant powdered mixes for soft drink-type beverages.
Environmental management in the mill's industrial processes.
Safe production of foods and powdered ingredients derived from sugarcane.
Supply chain security and control in export and import processes.
In accordance with Resolution No. 126 of September 11, 2017, from the Energy and Gas Regulation Commission of the Ministry of Mines and Energy, the results of the quality parameter tests for Denatured Anhydrous Fuel Ethanol are reported: Check here the Quality Parameter Test Results Report for fuel alcohol At the Ethanol Analysis Laboratory (LAE), we provide this channel for receiving complaints. Your feedback is essential for the continuous improvement of our services. All communications will be handled with confidentiality and impartiality. Please fill out the following form to submit your complaint by clicking here Fill out form
